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Terms and Conditions of Use

Effective Date:Ā 1 June 2025
Last Updated:Ā 21 June 2025

Welcome to Chiefly! These Terms and Conditions ("Terms") govern your access to and use of the Chiefly App, our digital content and tools ("Product"), and our coaching services ("Services"). By accessing or using any part of Chiefly, you agree to these Terms.

1. Acceptance of Terms

By using the Chiefly App, website, or any associated services, you agree to comply with and be legally bound by these Terms and our Privacy Policy. If you do not agree, please do not use Chiefly.

2. Who We Are

Sarentina Pty Ltd trading as Your Chiefly ("Chiefly", "we", "our", or "us") provides digital tools and coaching to support founders and leaders in their personal and professional growth.

3. Eligibility

You must be at least 18 years of age to use Chiefly. By using the App or Services, you represent and warrant that you have the legal capacity to enter into a binding contract.

4. Use of the App and Services

You agree to use the App and Services only for lawful purposes and in accordance with these Terms. You may not:

  • Use the App in any way that violates applicable laws or regulations

  • Attempt to gain unauthorised access to other user accounts or our systems

  • Reproduce, distribute, or exploit any part of the App or Services without our written consent

  • Use coaching content or advice as a substitute for legal, medical, financial, or therapeutic counsel

5. Coaching Disclaimer

Chiefly provides coaching for educational and developmental purposes only. Our coaches are not acting as licensed psychologists, lawyers, or financial advisors. You acknowledge that:

  • Coaching does not involve the diagnosis or treatment of mental disorders

  • Results are not guaranteed; your outcomes depend on your own effort and context

  • You are responsible for your decisions and actions

6. Payment and Subscriptions

Certain features of the App or Services may require payment. When you purchase a subscription or session:

  • You agree to the pricing and billing terms presented at time of purchase

  • Subscriptions renew automatically unless cancelled before the renewal date

  • You can manage or cancel your subscription in your account settings

All payments are in [AUD/USD] and processed via a secure third-party provider.

7. Cancellation & Refunds

  • Digital products and subscriptions: You may cancel at any time. Refunds are not guaranteed and are issued at our sole discretion, unless required by law.

  • Coaching sessions: Must be cancelled or rescheduled at least 24 hours in advance. Missed sessions may be forfeited.

8. Intellectual Property

All content in the App and Services, including text, design, graphics, software, and audio/video materials, is the intellectual property of Chiefly or its licensors. You may not copy, modify, or distribute any materials without our prior written consent.

9. Privacy

Our Privacy Policy explains how we collect and handle your personal information. By using Chiefly, you consent to the collection, use, and disclosure of information as outlined in the Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Chiefly disclaims all warranties, express or implied

  • We are not liable for any indirect, incidental, special, or consequential damages

  • Our total liability is limited to the amount paid by you (if any) in the previous 12 months

Nothing in these Terms excludes consumer guarantees or rights under the Australian Consumer Law (ACL).

11. Termination

We reserve the right to suspend or terminate your access to the App or Services if you breach these Terms or misuse the platform. Upon termination, your right to use the Services ceases immediately.

12. Changes to Terms

We may update these Terms from time to time. Weā€™ll notify you of material changes via the App or email. Continued use of Chiefly means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

14. Contact Us

If you have questions about these Terms, please contact:

Sarentina Pty Ltd trading as Your Chiefly
Email: connect@yourchiefly.com